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Clinical complaints and their handling: a time for change?
OBJECTIVES--To assess the performance of the hospital complaints procedure for complaints proceeding to peer review and the quality of responses to complainants. DESIGN--Retrospective study of data on clinical complaints proceeding to peer review during 1986-91 from clinical records, correspondence,...
Αποθηκεύτηκε σε:
| Κύριοι συγγραφείς: | , |
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| Μορφή: | Artigo |
| Γλώσσα: | Inglês |
| Έκδοση: |
1992
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| Θέματα: | |
| Διαθέσιμο Online: | https://ncbi.nlm.nih.gov/pmc/articles/PMC1056801/ https://ncbi.nlm.nih.gov/pubmed/10136824 |
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