Learning from complaints about general practitioners : Clinical governance means handling complaints better—for both parties

Lignende værker

• Complaints against general practitioners
  af: Ellis, P J
  Udgivet: (1978)
• General practitioners’ experiences of patients’ complaints: qualitative study
  af: Jain, Ashok, et al.
  Udgivet: (1999)
• General practitioners’ experiences of patients’ complaints : In-house mediation can help in reducing general practitioners’ stress
  af: Thomson, Peter
  Udgivet: (1999)
• General practitioners apply the usual care for shoulder complaints better than expected – analysis of videotaped consultations
  af: de Bie Rob, et al.
  Udgivet: (2007-03-01)
• General practitioners apply the usual care for shoulder complaints better than expected – analysis of videotaped consultations
  af: De Bruijn, Camiel, et al.
  Udgivet: (2007)