Learning from complaints about general practitioners : Clinical governance means handling complaints better—for both parties

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Bibliographic Details
Main Author:	Baker, Richard
Format:	Artigo
Language:	Inglês
Published:	British Medical Journal 1999
Subjects:	Editorials
Online Access:	https://ncbi.nlm.nih.gov/pmc/articles/PMC1115948/ https://ncbi.nlm.nih.gov/pubmed/10364095
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