A carregar...

Patient expectations of fair complaint handling in hospitals: empirical data

BACKGROUND: A common finding in several studies is patients' dissatisfaction with complaint handling in health care. The reasons why are for the greater part unknown. The key to an answer may be found in a better understanding of patients' expectations. We investigated patients' expec...

ver descrição completa

Na minha lista:
Detalhes bibliográficos
Main Authors: Friele, Roland D, Sluijs, Emmy M
Formato: Artigo
Idioma:Inglês
Publicado em: BioMed Central 2006
Assuntos:
Acesso em linha:https://ncbi.nlm.nih.gov/pmc/articles/PMC1560118/
https://ncbi.nlm.nih.gov/pubmed/16919165
https://ncbi.nlm.nih.govhttp://dx.doi.org/10.1186/1472-6963-6-106
Tags: Adicionar Tag
Sem tags, seja o primeiro a adicionar uma tag!