Toward an Adaptive IPO-Based Information Systems Framework for Customer Churn Management

The high churn rate in the telecommunications industry remains a persistent challenge affecting customer retention, revenue stability, and long-term competitiveness. Despite extensive research, most customer churn management (CCM) studies in the telecom sector focus narrowly on improving model accur...

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Manylion Llyfryddiaeth

Prif Awduron:	Mohammad Syibli, Rahmat Gernowo, Bayu Surarso, Aldi Setiawan, Nur Andi Setiabudi
Fformat:	Artigo
Iaith:	Inglês
Cyhoeddwyd:	LPPM ISB Atma Luhur 2025-12-01
Cyfres:	Jurnal Sisfokom
Pynciau:	adaptive framework customer churn management explainable ai information systems telecommunications
Mynediad Ar-lein:	https://jurnal.atmaluhur.ac.id/index.php/sisfokom/article/view/2552
Tagiau:	Ychwanegu Tag Dim Tagiau, Byddwch y cyntaf i dagio'r cofnod hwn!