LOVE OF LABOR: A PHENOMENOLOGICAL INQUIRY OF UNPAID OVERTIME EXPERIENCED BY BPO EMPLOYEES

The present study investigated the unpaid overtime experienced by BPO rank-and-file employees and its effect on their career growth, well-being, and labor earnings. How unpaid overtime affects the morale and productivity of employees, and how responsive the organization's policies are to their need...

Descripción completa

Detalles Bibliográficos

Autores principales:	Larysa Shynne Serilla, Hazel Mae B. Suarez, Hardlyjun M. Naquila, Christian Paul Moyon
Formato:	Artigo
Lenguaje:	Inglês
Publicado:	Universiti Malaysia Pahang Al-Sultan Abdullah Publishing 2022-11-01
Colección:	International Journal of Industrial Management
Materias:	Labor Employee benefits Unpaid overtime Management Practices
Acceso en línea:	https://journal.ump.edu.my/ijim/article/view/9001
Etiquetas:	Agregar Etiqueta Sin Etiquetas, Sea el primero en etiquetar este registro!