LOVE OF LABOR: A PHENOMENOLOGICAL INQUIRY OF UNPAID OVERTIME EXPERIENCED BY BPO EMPLOYEES
The present study investigated the unpaid overtime experienced by BPO rank-and-file employees and its effect on their career growth, well-being, and labor earnings. How unpaid overtime affects the morale and productivity of employees, and how responsive the organization's policies are to their need...
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| Principais autores: | , , , |
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| Formato: | Artigo |
| Idioma: | Inglês |
| Publicado em: |
Universiti Malaysia Pahang Al-Sultan Abdullah Publishing
2022-11-01
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| coleção: | International Journal of Industrial Management |
| Assuntos: | |
| Acesso em linha: | https://journal.ump.edu.my/ijim/article/view/9001 |
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