TRY NOT TO BE LATE! – THE IMPORTANCE OF DELIVERY SERVICE IN ONLINE SHOPPING
This study focuses on the role of delivery services in online purchases and their impact on customer satisfaction. Delivery service is one of the most important tasks of online purchase related to logistics, its performance directly influences the level of satisfaction. We aim to research what the o...
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| Publicat a: | Organizations and Markets in Emerging Economies |
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| Autors principals: | , , |
| Format: | Artigo |
| Idioma: | Inglês |
| Publicat: |
Vilniaus Universitetas
2017
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| Matèries: | |
| Accés en línia: | https://www.redalyc.org/articulo.oa?id=692375794004 |
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