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TRY NOT TO BE LATE! – THE IMPORTANCE OF DELIVERY SERVICE IN ONLINE SHOPPING

This study focuses on the role of delivery services in online purchases and their impact on customer satisfaction. Delivery service is one of the most important tasks of online purchase related to logistics, its performance directly influences the level of satisfaction. We aim to research what the o...

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Shranjeno v:
Bibliografske podrobnosti
izdano v:Organizations and Markets in Emerging Economies
Principais autores: Cihan Coşar, Krisztina Panyi, Akos Varga
Format: Artigo
Jezik:Inglês
Izdano: Vilniaus Universitetas 2017
Teme:
Online dostop:https://www.redalyc.org/articulo.oa?id=692375794004
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