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The Relationship Between White Ocean Strategy, Customer Value, and Customer Engagement

White Ocean Strategy (WOS) has a positive impact on the company. However, many companies have not implemented this strategy. There is a research gap between customer value and customer engagement (CE). This research explains that customer value is an antecedent of CE. However, some studies discuss t...

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Detalhes bibliográficos
Publicado no:Organizations and Markets in Emerging Economies
Principais autores: Sri Hartini, Masmira Kurniawati, Jovi Sulistiawan, Muhammad Ihwanudin
Formato: Artigo
Idioma:Inglês
Publicado em: Vilniaus Universitetas 2022
Assuntos:
Acesso em linha:https://www.redalyc.org/articulo.oa?id=692372942005
https://www.redalyc.org/journal/6923/692372942005/
https://www.redalyc.org/journal/6923/692372942005/html/
https://www.redalyc.org/journal/6923/692372942005/692372942005.epub
https://www.redalyc.org/journal/6923/692372942005/movil
https://doi.org/10.15388/omee.2022.13.72
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