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Integrating the Metaverse into Omnichannel Fashion Retail: Customer Journey

The objective of this paper is to investigate how fashion brands incorporate metaverse retailing into their omnichannel strategies. To this end, the metaverse is conceptualised as a retail channel, and a real case was analysed using content analysis to examine its omnichannel integration into a lead...

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Bibliografische gegevens
Gepubliceerd in:Mercados y Negocios
Hoofdauteurs: Verónica Crespo, Eva Sánchez-Amboage
Formaat: Artigo
Taal:Inglês
Gepubliceerd in: Universidad de Guadalajara 2025
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Online toegang:https://www.redalyc.org/articulo.oa?id=571882233005
https://www.redalyc.org/journal/5718/571882233005/
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