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Performance appraisal and compensation in EFQM recognised organisations: Rhetoric and reality

What type of performance appraisal and compensation systems do quality-driven organisations use? Is there a dominant pattern among these companies? This paper presents the findings of an empirical study conducted on a sample of 180 Spanish organisations that have obtained EFQM recognition. The resul...

Ausführliche Beschreibung

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Bibliografische Detailangaben
Veröffentlicht in:Universia Business Review
Hauptverfasser: Juan Carlos Bou-Llusar, Ana B. Escrig-Tena, Inmaculada Beltrán-Martín
Format: Artigo
Sprache:Inglês
Veröffentlicht: Portal Universia S.A. 2016
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Online-Zugang:https://www.redalyc.org/articulo.oa?id=43345993003
https://www.redalyc.org/journal/433/43345993003/
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