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Performance appraisal and compensation in EFQM recognised organisations: Rhetoric and reality

What type of performance appraisal and compensation systems do quality-driven organisations use? Is there a dominant pattern among these companies? This paper presents the findings of an empirical study conducted on a sample of 180 Spanish organisations that have obtained EFQM recognition. The resul...

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Detalhes bibliográficos
Publicado no:Universia Business Review
Main Authors: Juan Carlos Bou-Llusar, Ana B. Escrig-Tena, Inmaculada Beltrán-Martín
Formato: Artigo
Idioma:Inglês
Publicado em: Portal Universia S.A. 2016
Assuntos:
Acesso em linha:https://www.redalyc.org/articulo.oa?id=43345993003
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