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Impact of an enabling performance measurement system on task performance and job satisfaction

This study analyzes the impact of a Performance Measurement System (PMS) with enabling characteristics, mediated by psychological empowerment, on task performance and job satisfaction in a Shared Services Center (SSC). The literature on management controls has sought to identify elements that are ca...

Ausführliche Beschreibung

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Bibliografische Detailangaben
Veröffentlicht in:Revista Contabilidade & Finanças - USP
Hauptverfasser: Guilherme Eduardo de Souza, Ilse Maria Beuren
Format: Artigo
Sprache:Inglês
Veröffentlicht: Universidade de São Paulo 2018
Schlagworte:
Online-Zugang:https://www.redalyc.org/articulo.oa?id=257156976003
https://www.redalyc.org/journal/2571/257156976003/
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https://www.redalyc.org/journal/2571/257156976003/257156976003.epub
https://www.redalyc.org/journal/2571/257156976003/movil
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