Customer satisfaction in service delivery with artificial intelligence: A meta-analytic study
Purpose: This study intends to identify the main background and consequent constructs that form consumer satisfaction in providing services using artificial intelligence (AI) and their magnitudes.Originality/value: This work seeks to fill a gap arising from the scarcity of meta-analytic research on...
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| Опубликовано в:: | RAM. Revista de Administração Mackenzie |
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| Главные авторы: | , , , |
| Формат: | Artigo |
| Язык: | Inglês |
| Опубликовано: |
Universidade Presbiteriana Mackenzie
2022
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| Предметы: | |
| Online-ссылка: | https://www.redalyc.org/articulo.oa?id=195473680001 https://www.redalyc.org/journal/1954/195473680001/ https://www.redalyc.org/journal/1954/195473680001/html/ https://www.redalyc.org/journal/1954/195473680001/195473680001.epub https://www.redalyc.org/journal/1954/195473680001/movil |
| Метки: |
Нет меток, Требуется 1-ая метка записи!
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