Customer satisfaction in service delivery with artificial intelligence: A meta-analytic study
Purpose: This study intends to identify the main background and consequent constructs that form consumer satisfaction in providing services using artificial intelligence (AI) and their magnitudes.Originality/value: This work seeks to fill a gap arising from the scarcity of meta-analytic research on...
Guardado en:
| Publicado en: | RAM. Revista de Administração Mackenzie |
|---|---|
| Autores principales: | , , , |
| Formato: | Artigo |
| Lenguaje: | Inglês |
| Publicado: |
Universidade Presbiteriana Mackenzie
2022
|
| Materias: | |
| Acceso en línea: | https://www.redalyc.org/articulo.oa?id=195473680001 https://www.redalyc.org/journal/1954/195473680001/ https://www.redalyc.org/journal/1954/195473680001/html/ https://www.redalyc.org/journal/1954/195473680001/195473680001.epub https://www.redalyc.org/journal/1954/195473680001/movil |
| Etiquetas: |
Sin Etiquetas, Sea el primero en etiquetar este registro!
|