Service provision during the Covid-19 pandemic: Impact on customer well-being and repurchase intention1
Purpose: This research aims to explore how the maintenance of customers’ relations with service providers during the Covid-19 pandemic affects customers’ well-being and repurchase intentions for the postpandemic period. Originality/value: This paper uses empirical data collected during the Covid-19...
সংরক্ষণ করুন:
| প্রকাশিত: | RAM. Revista de Administração Mackenzie |
|---|---|
| প্রধান লেখক: | , , , |
| বিন্যাস: | Artigo |
| ভাষা: | Inglês |
| প্রকাশিত: |
Universidade Presbiteriana Mackenzie
2022
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| বিষয়গুলি: | |
| অনলাইন ব্যবহার করুন: | https://www.redalyc.org/articulo.oa?id=195473056004 https://www.redalyc.org/journal/1954/195473056004/ https://www.redalyc.org/journal/1954/195473056004/html/ https://www.redalyc.org/journal/1954/195473056004/195473056004.epub https://www.redalyc.org/journal/1954/195473056004/movil |
| ট্যাগগুলো: |
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