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Predictors of a Top-Box Patient Experience: A Retrospective Observational Study of HCAHPS Data at a Safety Net Institution

Hospitals commonly seek to improve patient experience as measured by the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey, yet there are limited data to guide improvement efforts. The HCAHPS survey was developed for interhospital comparisons, whereas its use in intrah...

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Bibliografiske detaljer
Udgivet i:J Patient Exp
Main Authors: Indovina, Kimberly A., Keniston, Angela, Manchala, Venkata, Burden, Marisha
Format: Artigo
Sprog:Inglês
Udgivet: SAGE Publications 2021
Fag:
Online adgang:https://ncbi.nlm.nih.gov/pmc/articles/PMC8320559/
https://ncbi.nlm.nih.gov/pubmed/34377774
https://ncbi.nlm.nih.govhttp://dx.doi.org/10.1177/23743735211034342
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