What Do Patients Want? A Qualitative Analysis of Patient, Provider, and Administrative Perceptions and Expectations About Patients’ Hospital Stays

Patient experience is increasingly recognized as a measure of health care quality and patient-centered care and is currently measured through the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS). The HCAHPS survey may miss key factors important to patients, and in particular...

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Bibliografiske detaljer
Udgivet i:J Patient Exp
Main Authors: Nepal, Sansrita, Keniston, Angela, Indovina, Kimberly A, Frank, Maria G, Stella, Sarah A, Quinzanos-Alonso, Itziar, McBeth, Lauren, Moore, Susan L, Burden, Marisha
Format: Artigo
Sprog:Inglês
Udgivet: SAGE Publications 2020
Fag:
Research Articles
Online adgang:https://ncbi.nlm.nih.gov/pmc/articles/PMC7786759/
https://ncbi.nlm.nih.gov/pubmed/33457641
https://ncbi.nlm.nih.govhttp://dx.doi.org/10.1177/2374373520942403
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