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Predictors of a Top-Box Patient Experience: A Retrospective Observational Study of HCAHPS Data at a Safety Net Institution

Hospitals commonly seek to improve patient experience as measured by the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey, yet there are limited data to guide improvement efforts. The HCAHPS survey was developed for interhospital comparisons, whereas its use in intrah...

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Podrobná bibliografie
Vydáno v:J Patient Exp
Hlavní autoři: Indovina, Kimberly A., Keniston, Angela, Manchala, Venkata, Burden, Marisha
Médium: Artigo
Jazyk:Inglês
Vydáno: SAGE Publications 2021
Témata:
On-line přístup:https://ncbi.nlm.nih.gov/pmc/articles/PMC8320559/
https://ncbi.nlm.nih.gov/pubmed/34377774
https://ncbi.nlm.nih.govhttp://dx.doi.org/10.1177/23743735211034342
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