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When Do Service Employees Suffer More from Job Insecurity? The Moderating Role of Coworker and Customer Incivility
The present study examines the effect of service employees’ job insecurity on job performance through emotional exhaustion. We identified workplace incivility (i.e., coworker and customer incivility) as a boundary condition that strengthens the positive relationship between job insecurity and emotio...
保存先:
| 出版年: | Int J Environ Res Public Health |
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| 主要な著者: | , |
| フォーマット: | Artigo |
| 言語: | Inglês |
| 出版事項: |
MDPI
2019
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| 主題: | |
| オンライン・アクセス: | https://ncbi.nlm.nih.gov/pmc/articles/PMC6479815/ https://ncbi.nlm.nih.gov/pubmed/30978969 https://ncbi.nlm.nih.govhttp://dx.doi.org/10.3390/ijerph16071298 |
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