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When Do Service Employees Suffer More from Job Insecurity? The Moderating Role of Coworker and Customer Incivility

The present study examines the effect of service employees’ job insecurity on job performance through emotional exhaustion. We identified workplace incivility (i.e., coworker and customer incivility) as a boundary condition that strengthens the positive relationship between job insecurity and emotio...

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Bibliographic Details
Published in:Int J Environ Res Public Health
Main Authors: Shin, Yuhyung, Hur, Won-Moo
Format: Artigo
Language:Inglês
Published: MDPI 2019
Subjects:
Online Access:https://ncbi.nlm.nih.gov/pmc/articles/PMC6479815/
https://ncbi.nlm.nih.gov/pubmed/30978969
https://ncbi.nlm.nih.govhttp://dx.doi.org/10.3390/ijerph16071298
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