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When Do Service Employees Suffer More from Job Insecurity? The Moderating Role of Coworker and Customer Incivility

The present study examines the effect of service employees’ job insecurity on job performance through emotional exhaustion. We identified workplace incivility (i.e., coworker and customer incivility) as a boundary condition that strengthens the positive relationship between job insecurity and emotio...

詳細記述

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書誌詳細
出版年:Int J Environ Res Public Health
主要な著者: Shin, Yuhyung, Hur, Won-Moo
フォーマット: Artigo
言語:Inglês
出版事項: MDPI 2019
主題:
オンライン・アクセス:https://ncbi.nlm.nih.gov/pmc/articles/PMC6479815/
https://ncbi.nlm.nih.gov/pubmed/30978969
https://ncbi.nlm.nih.govhttp://dx.doi.org/10.3390/ijerph16071298
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