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When Do Service Employees Suffer More from Job Insecurity? The Moderating Role of Coworker and Customer Incivility

The present study examines the effect of service employees’ job insecurity on job performance through emotional exhaustion. We identified workplace incivility (i.e., coworker and customer incivility) as a boundary condition that strengthens the positive relationship between job insecurity and emotio...

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Bibliografische gegevens
Gepubliceerd in:Int J Environ Res Public Health
Hoofdauteurs: Shin, Yuhyung, Hur, Won-Moo
Formaat: Artigo
Taal:Inglês
Gepubliceerd in: MDPI 2019
Onderwerpen:
Online toegang:https://ncbi.nlm.nih.gov/pmc/articles/PMC6479815/
https://ncbi.nlm.nih.gov/pubmed/30978969
https://ncbi.nlm.nih.govhttp://dx.doi.org/10.3390/ijerph16071298
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