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When Do Service Employees Suffer More from Job Insecurity? The Moderating Role of Coworker and Customer Incivility

The present study examines the effect of service employees’ job insecurity on job performance through emotional exhaustion. We identified workplace incivility (i.e., coworker and customer incivility) as a boundary condition that strengthens the positive relationship between job insecurity and emotio...

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Detalhes bibliográficos
Publicado no:Int J Environ Res Public Health
Main Authors: Shin, Yuhyung, Hur, Won-Moo
Formato: Artigo
Idioma:Inglês
Publicado em: MDPI 2019
Assuntos:
Acesso em linha:https://ncbi.nlm.nih.gov/pmc/articles/PMC6479815/
https://ncbi.nlm.nih.gov/pubmed/30978969
https://ncbi.nlm.nih.govhttp://dx.doi.org/10.3390/ijerph16071298
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