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When Everyone Wins? Exploring Employee and Customer Preferences for No-Haggle Pricing

The organizational importance for interactions between frontline employees and customers has been examined in relation to dimensions such as climate or culture. In this article, we highlight the importance of pricing strategies – typically studied in relation to consumer preferences – for frontline...

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Detalles Bibliográficos
Publicado en:Front Psychol
Main Authors: Kniffin, Kevin M., Reeves-Ellington, Richard, Wilson, David S.
Formato: Artigo
Idioma:Inglês
Publicado: Frontiers Media S.A. 2018
Assuntos:
Acceso en liña:https://ncbi.nlm.nih.gov/pmc/articles/PMC6136271/
https://ncbi.nlm.nih.gov/pubmed/30237775
https://ncbi.nlm.nih.govhttp://dx.doi.org/10.3389/fpsyg.2018.01555
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