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When Everyone Wins? Exploring Employee and Customer Preferences for No-Haggle Pricing

The organizational importance for interactions between frontline employees and customers has been examined in relation to dimensions such as climate or culture. In this article, we highlight the importance of pricing strategies – typically studied in relation to consumer preferences – for frontline...

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Bibliographic Details
Published in:Front Psychol
Main Authors: Kniffin, Kevin M., Reeves-Ellington, Richard, Wilson, David S.
Format: Artigo
Language:Inglês
Published: Frontiers Media S.A. 2018
Subjects:
Online Access:https://ncbi.nlm.nih.gov/pmc/articles/PMC6136271/
https://ncbi.nlm.nih.gov/pubmed/30237775
https://ncbi.nlm.nih.govhttp://dx.doi.org/10.3389/fpsyg.2018.01555
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