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Student satisfaction and loyalty in Denmark: Application of EPSI methodology

Monitoring and managing customers’ satisfaction are key features to benefit from today’s competitive environment. In higher education context, only a few studies are available on satisfaction and loyalty of the main customers who are the students, which signifies the need to investigate the field mo...

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Detaylı Bibliyografya
Yayımlandı:PLoS One
Asıl Yazarlar: Shahsavar, Tina, Sudzina, Frantisek
Materyal Türü: Artigo
Dil:Inglês
Baskı/Yayın Bilgisi: Public Library of Science 2017
Konular:
Online Erişim:https://ncbi.nlm.nih.gov/pmc/articles/PMC5730189/
https://ncbi.nlm.nih.gov/pubmed/29240801
https://ncbi.nlm.nih.govhttp://dx.doi.org/10.1371/journal.pone.0189576
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