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Student satisfaction and loyalty in Denmark: Application of EPSI methodology
Monitoring and managing customers’ satisfaction are key features to benefit from today’s competitive environment. In higher education context, only a few studies are available on satisfaction and loyalty of the main customers who are the students, which signifies the need to investigate the field mo...
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| Publicado no: | PLoS One |
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| Main Authors: | , |
| Formato: | Artigo |
| Idioma: | Inglês |
| Publicado em: |
Public Library of Science
2017
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| Assuntos: | |
| Acesso em linha: | https://ncbi.nlm.nih.gov/pmc/articles/PMC5730189/ https://ncbi.nlm.nih.gov/pubmed/29240801 https://ncbi.nlm.nih.govhttp://dx.doi.org/10.1371/journal.pone.0189576 |
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