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HCAHPS Survey Results: Impact of Severity of Illness on Hospitals' Performance on HCAHPS Survey Results

BACKGROUND: The Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey is used by the Centers of Medicare and Medicaid (CMS) to assess inpatient satisfaction. HCAHPS survey results are publicly reported, and performance began to affect CMS reimbursement to hospitals as of F...

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Detalhes bibliográficos
Publicado no:J Patient Exp
Main Authors: Merlino, James I., Kestranek, Carmen, Bokar, Daniel, Sun, Zhiyuan, Nissen, Steven E., Longworth, David L.
Formato: Artigo
Idioma:Inglês
Publicado em: SAGE Publications 2014
Assuntos:
Acesso em linha:https://ncbi.nlm.nih.gov/pmc/articles/PMC5513593/
https://ncbi.nlm.nih.gov/pubmed/28725804
https://ncbi.nlm.nih.govhttp://dx.doi.org/10.1177/237437431400100204
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