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HCAHPS Survey Results: Impact of Severity of Illness on Hospitals' Performance on HCAHPS Survey Results

BACKGROUND: The Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey is used by the Centers of Medicare and Medicaid (CMS) to assess inpatient satisfaction. HCAHPS survey results are publicly reported, and performance began to affect CMS reimbursement to hospitals as of F...

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Bibliografiske detaljer
Udgivet i:J Patient Exp
Main Authors: Merlino, James I., Kestranek, Carmen, Bokar, Daniel, Sun, Zhiyuan, Nissen, Steven E., Longworth, David L.
Format: Artigo
Sprog:Inglês
Udgivet: SAGE Publications 2014
Fag:
Online adgang:https://ncbi.nlm.nih.gov/pmc/articles/PMC5513593/
https://ncbi.nlm.nih.gov/pubmed/28725804
https://ncbi.nlm.nih.govhttp://dx.doi.org/10.1177/237437431400100204
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