Quality of medical service, patient satisfaction and loyalty with a focus on interpersonal-based medical service encounters and treatment effectiveness: a cross-sectional multicenter study of complementary and alternative medicine (CAM) hospitals

BACKGROUND: Treatment effectiveness holds considerable importance in the association between service quality and satisfaction in medical service studies. While complementary and alternative medicine (CAM) use grows more prominent, comprehensive evaluations of the quality of medical service at CAM-or...

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Detaylı Bibliyografya
Yayımlandı:BMC Complement Altern Med
Asıl Yazarlar: Kim, Chang Eun, Shin, Joon-Shik, Lee, Jinho, Lee, Yoon Jae, Kim, Me-riong, Choi, Areum, Park, Ki Byung, Lee, Ho-Joo, Ha, In-Hyuk
Materyal Türü: Artigo
Dil:Inglês
Baskı/Yayın Bilgisi: BioMed Central 2017
Konular:
Research Article
Online Erişim:https://ncbi.nlm.nih.gov/pmc/articles/PMC5370429/
https://ncbi.nlm.nih.gov/pubmed/28351389
https://ncbi.nlm.nih.govhttp://dx.doi.org/10.1186/s12906-017-1691-6
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