QR-Code

From Employees to Sustainable Profits: Integrating Employee Engagement, Customer Satisfaction, and Financial Performance 

Employee engagement has increasingly been recognized as a strategic resource for achieving sustainable organizational performance. This study examines the relationships among employee engagement, customer satisfaction, and financial performance using the Service-Profit Chain Theory and Social Exchan...

Ausführliche Beschreibung

Gespeichert in:
Hauptverfasser: Dr. Nihar Ranjan Agasti, Dr Ashok Kumar Dash, Dr. Diptimayee Panda, Dr. Pinakshi Bag, Dr. Biswa Ranjan Agasti, Swadhin Kumar Rout
Format: Artigo
Sprache:Inglês
Veröffentlicht: Asia Academic Press 2026-07-01
Schriftenreihe:Journal of Asia Entrepreneurship and Sustainability
Schlagworte:
Employee Engagement
Customer Satisfaction
Financial Performance
Service-Profit Chain
PLS-SEM
Sustainable Performance
Online-Zugang:https://asiaentrepreneurshipjournal.com/index.php/jaes/article/view/471
Tags: Tag hinzufügen
Keine Tags, Fügen Sie das erste Tag hinzu!

Ähnliche Einträge