Customer orientation and financial performance relationship: the mediating role of innovative capability

Abstract: Existing research establishes customer orientation (CO) per se as insufficient to achieve higher levels of financial performance (FP). Such reasoning suggests the need for additional skills and capabilities, such as, innovative capability (IC). In addition, environmental variables (e.g., T...

وصف كامل

التفاصيل البيبلوغرافية

المؤلفون الرئيسيون:	Mirela Jeffman dos Santos, Marcelo Gattermann Perin, Cláudia Simões, Cláudio Hoffmann Sampaio
التنسيق:	Artigo
اللغة:	Inglês
منشور في:	Universidade Federal de São Carlos 2020-07-01
سلاسل:	Gestão & Produção
الموضوعات:	Customer orientation Financial performance Innovative capability Technological turbulence Emerging market
الوصول للمادة أونلاين:	http://www.scielo.br/scielo.php?script=sci_arttext&pid=S0104-530X2020000400205&tlng=en
الوسوم:	إضافة وسم لا توجد وسوم, كن أول من يضع وسما على هذه التسجيلة!