Treat others just as you want to be treated: Capitalising on employees’ religiosity and emotional intelligence to nurture customer-focused perspective-taking
Although the contribution of customer-focused perspective-taking in enhancing service performance has been extensively acknowledged in the literature, there is limited evidence on its antecedents. This study, therefore, tested a hypothesised model examining the interplay between employees’ religiosi...
محفوظ في:
| المؤلف الرئيسي: | |
|---|---|
| التنسيق: | Artigo |
| اللغة: | Inglês |
| منشور في: |
Taylor & Francis Group
2025-09-01
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| سلاسل: | Research in Hospitality Management |
| الموضوعات: | |
| الوصول للمادة أونلاين: | https://www.tandfonline.com/doi/10.1080/22243534.2025.2582331 |
| الوسوم: |
لا توجد وسوم, كن أول من يضع وسما على هذه التسجيلة!
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