Design of a RAG-Based Customer Service Chatbot Enhanced with Knowledge Graph and GPT Evaluation: A Case Study in the Import Trade Industry
Amid the wave of digital transformation and customer service automation, traditional chatbots are increasingly challenged by their inability to handle unstructured data and complex queries. This issue is particularly critical in the import trade industry, where customer service representatives must...
I tiakina i:
| Ngā kaituhi matua: | , |
|---|---|
| Hōputu: | Artigo |
| Reo: | Inglês |
| I whakaputaina: |
MDPI AG
2026-04-01
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| Rangatū: | Software |
| Ngā marau: | |
| Urunga tuihono: | https://www.mdpi.com/2674-113X/5/2/15 |
| Ngā Tūtohu: |
Kāore He Tūtohu, Me noho koe te mea tuatahi ki te tūtohu i tēnei pūkete!
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