IMPACT OF PRODUCT QUALITY ON LEVEL OF CUSTOMER SATISFACTION IN SLEEPOLIC BANDUNG E-COMMERCE
The objective of this study is to evaluate the effect of product quality on customer satisfaction at Sleepolic e-commerce platform in Bandung and to identify potential strategies for improving customer satisfaction. A descriptive quantitative approach was employed, with data collected through quest...
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| Autors principals: | , |
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| Format: | Artigo |
| Idioma: | Inglês |
| Publicat: |
Universitas Nusa Cendana
2026-03-01
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| Col·lecció: | Journal of Management Small and Medium Enterprises (SME's) |
| Matèries: | |
| Accés en línia: | https://ejurnal.undana.ac.id/index.php/JEM/article/view/20579 |
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