Service Innovation and Customers’ Satisfaction of Selected Micro Finance Banks in Ogun State, Nigeria

The untimely adoption of modern business practice through technological innovation has hindered service quality, customers’ satisfaction and the general growth of Micro finance banks in Nigeria. The study examined the effect of service innovation which consist of New Service Concept, New Service Pr...

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Үндсэн зохиолчид:	Olayinka Abideen Shodiya, Akinbiyi Akintaro, John Olopade
Формат:	Artigo
Хэл сонгох:	Inglês
Хэвлэсэн:	UiTM Press 2024-06-01
Цуврал:	Journal of International Business, Economics and Entrepreneurship
Нөхцлүүд:	Service Innovation, New Service Concept, New Service Process, New Technology, Customers’ Satisfaction
Онлайн хандалт:	https://journal.uitm.edu.my/ojs/index.php/JIBE/article/view/1136
Шошгууд:	Шошго нэмэх Шошго байхгүй, Энэхүү баримтыг шошголох эхний хүн болох!