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An Analysis of Relationship between Perceived Value, Perceived Quality, Customer satisfaction and Re-purchase Intention in Tehran Department Stores

Today more than ever customer orientation as the most important competitive advantage has gained an increasing importance. This paper aims to examine the relation between perceived value, perceived quality, customer satisfaction, and re-purchase intention in Tehran department stores. This is a descr...

Ausführliche Beschreibung

Gespeichert in:
Hauptverfasser: Bahram Ranjbarian, Majid Rashid Kaboli, Ali Sanayei, Alireza Hadadian
Format: Artigo
Sprache:Persa
Veröffentlicht: University of Tehran, Faculty of Management 2012-03-01
Schriftenreihe:‫مدیریت بازرگانی
Schlagworte:
Customer satisfaction
Department Stores.
Perceived Quality
Perceived value
Re-Purchase Intention
Online-Zugang:https://jibm.ut.ac.ir/article_28613_e06dc0977716fd2bae8bc4653f6c5d8d.pdf
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