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Perceived Quality of Mobile Services
The book investigates user satisfaction with mobile services, the perceived quality of m-commerce products, and the loyalty towards service providers. After introducing the m-commerce value chain and emerging mobile services, the first part examines relevant theories from diffusion of innovations an...
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Izdano u: | Forschungsergebnisse der Wirtschaftsuniversitaet Wien |
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Glavni autor: | |
Format: | Livro |
Jezik: | Inglês |
Izdano: |
Peter Lang International Academic Publishers
2008
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Teme: | |
Online pristup: | https://directory.doabooks.org/handle/20.500.12854/38995 |
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