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The Paradoxical Nature of Electronic Decision Aids on Comparison-Shopping: The Experiments and Analysis

Consumers who use electronic decision aids such as comparison-shopping agents may be overwhelmed by the amount of choice information available to them, leading to an inability to choose or dissatisfaction with the ultimate choice, a state of "choice overload." Two experiments were designed...

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Detalhes bibliográficos
Publicado no:Journal of Theoretical and Applied Electronic Commerce Research
Main Authors: Yun Wan, Satya Menon, Arkalgud Ramaprasad
Formato: Artigo
Idioma:Inglês
Publicado em: Universidad de Talca 2009
Assuntos:
Acesso em linha:https://www.redalyc.org/articulo.oa?id=96512484008
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