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STORE IMAGE ATTRIBUTES AND CUSTOMER SATISFACTION IN SUPERMARKETS IN CAMPO GRANDE-MS

The aim of this study was to investigate the relationship between image attributes and consumer satisfaction in supermarkets. Specifically, we sought to: a) identify the variables which make up the image attributes of supermarkets and group them into facto rs,...

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Bibliografische Detailangaben
Veröffentlicht in:Revista Brasileira de Marketing
Hauptverfasser: Eluiza Alberto de Morais Watanabe, Dario de Oliveira Lima-Filho, Cláudio Vaz Torres
Format: Artigo
Sprache:Inglês
Veröffentlicht: Universidade Nove de Julho 2013
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Online-Zugang:https://www.redalyc.org/articulo.oa?id=471747654005
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