INTHE PRACTICE, HOW DOES CUSTOMER SERVICE ENSURE COMPETITIVE ADVANTAGE?

Customer service is an essential element for the success and growth of companies in general. In this context, this study sought to analyze this service as an element of competitive advantage in a retail company in the optical industry. To reach the proposed objective, qualitative research was perfor...

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-д хэвлэсэн:	Revista Pensamento Contemporâneo em Administração
Үндсэн зохиолчид:	Thais da Conceição Andrade dos Santos, Ronalty Rocha, Maria Conceição Melo Silva Luft, Maria Elena Leon Olave
Формат:	Artigo
Хэл сонгох:	Inglês
Хэвлэсэн:	Universidade Federal Fluminense 2022
Нөхцлүүд:	Administración y Contabilidad
Онлайн хандалт:	https://www.redalyc.org/articulo.oa?id=441772813003 https://www.redalyc.org/journal/4417/441772813003/ https://www.redalyc.org/journal/4417/441772813003/html/ https://www.redalyc.org/journal/4417/441772813003/441772813003.epub https://www.redalyc.org/journal/4417/441772813003/movil https://doi.org/10.12712/rpca.v16i3.53367
Шошгууд:	Шошго нэмэх Шошго байхгүй, Энэхүү баримтыг шошголох эхний хүн болох!