INTHE PRACTICE, HOW DOES CUSTOMER SERVICE ENSURE COMPETITIVE ADVANTAGE?
Customer service is an essential element for the success and growth of companies in general. In this context, this study sought to analyze this service as an element of competitive advantage in a retail company in the optical industry. To reach the proposed objective, qualitative research was perfor...
保存先:
| 出版年: | Revista Pensamento Contemporâneo em Administração |
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| 主要な著者: | , , , |
| フォーマット: | Artigo |
| 言語: | Inglês |
| 出版事項: |
Universidade Federal Fluminense
2022
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| 主題: | |
| オンライン･アクセス: | https://www.redalyc.org/articulo.oa?id=441772813003 https://www.redalyc.org/journal/4417/441772813003/ https://www.redalyc.org/journal/4417/441772813003/html/ https://www.redalyc.org/journal/4417/441772813003/441772813003.epub https://www.redalyc.org/journal/4417/441772813003/movil https://doi.org/10.12712/rpca.v16i3.53367 |
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