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ONLINE FLOW AND E-SATISFACTION IN HIGH INVOLVEMENT PURCHASING PROCESSES

This research aims to verify the relation between the attributes of online shopping experiences, the state of online flow, and e-satisfaction in high-involvement purchases. To reach that goal, we conducted a survey with 720 e-consumers. We adopted quotas sampling, using age distribution as criter...

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Publicat a:Base Revista de Administração e Contabilidade da UNISINOS
Autors principals: HARRISON BACHION CERIBELI, HELENITA RODRIGUES DA SILVA TAMASHIRO, EDGARD MONFORTE MERLO
Format: Artigo
Idioma:Inglês
Publicat: Universidade do Vale do Rio dos Sinos 2017
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Accés en línia:https://www.redalyc.org/articulo.oa?id=337250705003
https://www.redalyc.org/journal/3372/337250705003/
https://www.redalyc.org/journal/3372/337250705003/html/
https://www.redalyc.org/journal/3372/337250705003/337250705003.epub
https://www.redalyc.org/journal/3372/337250705003/movil
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