An analysis of patient-provider secure messaging at two Veterans Health Administration medical centers: message content and resolution through secure messaging

Objective: We sought to understand how patients and primary care teams use secure messaging (SM) to communicate with one another by analyzing secure message threads from 2 Department of Veterans Affairs facilities. Methods: We coded 1000 threads of SM communication sampled from 40 primary care teams...

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Detalhes bibliográficos
Publicado no:J Am Med Inform Assoc
Main Authors: Shimada, Stephanie L, Petrakis, Beth Ann, Rothendler, James A, Zirkle, Maryan, Zhao, Shibei, Feng, Hua, Fix, Gemmae M, Ozkaynak, Mustafa, Martin, Tracey, Johnson, Sharon A, Tulu, Bengisu, Gordon, Howard S, Simon, Steven R, Woods, Susan S
Formato: Artigo
Idioma:Inglês
Publicado em: Oxford University Press 2017
Assuntos:
Research and Applications
Acesso em linha:https://ncbi.nlm.nih.gov/pmc/articles/PMC7651909/
https://ncbi.nlm.nih.gov/pubmed/28371896
https://ncbi.nlm.nih.govhttp://dx.doi.org/10.1093/jamia/ocx021
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