An analysis of patient-provider secure messaging at two Veterans Health Administration medical centers: message content and resolution through secure messaging

Objective: We sought to understand how patients and primary care teams use secure messaging (SM) to communicate with one another by analyzing secure message threads from 2 Department of Veterans Affairs facilities. Methods: We coded 1000 threads of SM communication sampled from 40 primary care teams...

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Detalles Bibliográficos
Publicado en:J Am Med Inform Assoc
Autores principales: Shimada, Stephanie L, Petrakis, Beth Ann, Rothendler, James A, Zirkle, Maryan, Zhao, Shibei, Feng, Hua, Fix, Gemmae M, Ozkaynak, Mustafa, Martin, Tracey, Johnson, Sharon A, Tulu, Bengisu, Gordon, Howard S, Simon, Steven R, Woods, Susan S
Formato: Artigo
Lenguaje:Inglês
Publicado: Oxford University Press 2017
Materias:
Research and Applications
Acceso en línea:https://ncbi.nlm.nih.gov/pmc/articles/PMC7651909/
https://ncbi.nlm.nih.gov/pubmed/28371896
https://ncbi.nlm.nih.govhttp://dx.doi.org/10.1093/jamia/ocx021
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