An analysis of patient-provider secure messaging at two Veterans Health Administration medical centers: message content and resolution through secure messaging

Objective: We sought to understand how patients and primary care teams use secure messaging (SM) to communicate with one another by analyzing secure message threads from 2 Department of Veterans Affairs facilities. Methods: We coded 1000 threads of SM communication sampled from 40 primary care teams...

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Dades bibliogràfiques
Publicat a:J Am Med Inform Assoc
Autors principals: Shimada, Stephanie L, Petrakis, Beth Ann, Rothendler, James A, Zirkle, Maryan, Zhao, Shibei, Feng, Hua, Fix, Gemmae M, Ozkaynak, Mustafa, Martin, Tracey, Johnson, Sharon A, Tulu, Bengisu, Gordon, Howard S, Simon, Steven R, Woods, Susan S
Format: Artigo
Idioma:Inglês
Publicat: Oxford University Press 2017
Matèries:
Research and Applications
Accés en línia:https://ncbi.nlm.nih.gov/pmc/articles/PMC7651909/
https://ncbi.nlm.nih.gov/pubmed/28371896
https://ncbi.nlm.nih.govhttp://dx.doi.org/10.1093/jamia/ocx021
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