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A quarantined lodging stay: The buffering effect of service quality
How do guests feel during their stay at quarantine lodging? This study draws on terror management theory and social exclusion theory to synthesize a model that highlights guests’ perceptions about their experience under enforced isolation. The model articulates guests’ feeling of anxiety and lonelin...
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| 出版年: | Int J Hosp Manag |
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| 主要な著者: | , |
| フォーマット: | Artigo |
| 言語: | Inglês |
| 出版事項: |
Elsevier Ltd.
2020
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| 主題: | |
| オンライン･アクセス: | https://ncbi.nlm.nih.gov/pmc/articles/PMC7449669/ https://ncbi.nlm.nih.gov/pubmed/32868959 https://ncbi.nlm.nih.govhttp://dx.doi.org/10.1016/j.ijhm.2020.102655 |
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