A carregar...

Airline Culture: International Flight Attendant Service Design

The author is Japanese. She became interested in service development for airlines while employed as a member of the cabin crew by an airline (here called H), which while based in Europe flies to Japan. Based on that experience combined with subsequent fieldwork, the research reported here explores c...

ver descrição completa

Na minha lista:
Detalhes bibliográficos
Publicado no:Enterprise as an Instrument of Civilization
Autor principal: Yamaki, Keiko
Formato: Artigo
Idioma:Inglês
Publicado em: 2015
Assuntos:
Acesso em linha:https://ncbi.nlm.nih.gov/pmc/articles/PMC7176204/
https://ncbi.nlm.nih.govhttp://dx.doi.org/10.1007/978-4-431-54916-1_12
Tags: Adicionar Tag
Sem tags, seja o primeiro a adicionar uma tag!