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Patients’ time perception in the waiting room of an ambulatory emergency unit: a cross-sectional study
BACKGROUND: Patient satisfaction has become an increasingly important element in a service-oriented healthcare market. Although satisfaction is influenced by many factors, the waiting time to be seen by medical staff has been shown to be one of the key criteria. However, waiting is not an objective...
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| Опубликовано в: : | BMC Emerg Med |
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| Главные авторы: | , , , , |
| Формат: | Artigo |
| Язык: | Inglês |
| Опубликовано: |
BioMed Central
2019
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| Предметы: | |
| Online-ссылка: | https://ncbi.nlm.nih.gov/pmc/articles/PMC6676522/ https://ncbi.nlm.nih.gov/pubmed/31370794 https://ncbi.nlm.nih.govhttp://dx.doi.org/10.1186/s12873-019-0254-1 |
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