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Patients’ time perception in the waiting room of an ambulatory emergency unit: a cross-sectional study
BACKGROUND: Patient satisfaction has become an increasingly important element in a service-oriented healthcare market. Although satisfaction is influenced by many factors, the waiting time to be seen by medical staff has been shown to be one of the key criteria. However, waiting is not an objective...
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| Publicat a: | BMC Emerg Med |
|---|---|
| Autors principals: | , , , , |
| Format: | Artigo |
| Idioma: | Inglês |
| Publicat: |
BioMed Central
2019
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| Matèries: | |
| Accés en línia: | https://ncbi.nlm.nih.gov/pmc/articles/PMC6676522/ https://ncbi.nlm.nih.gov/pubmed/31370794 https://ncbi.nlm.nih.govhttp://dx.doi.org/10.1186/s12873-019-0254-1 |
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