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Patients’ time perception in the waiting room of an ambulatory emergency unit: a cross-sectional study

BACKGROUND: Patient satisfaction has become an increasingly important element in a service-oriented healthcare market. Although satisfaction is influenced by many factors, the waiting time to be seen by medical staff has been shown to be one of the key criteria. However, waiting is not an objective...

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Detalhes bibliográficos
Publicado no:BMC Emerg Med
Main Authors: Spechbach, Hervé, Rochat, Jessica, Gaspoz, Jean-Michel, Lovis, Christian, Ehrler, Frederic
Formato: Artigo
Idioma:Inglês
Publicado em: BioMed Central 2019
Assuntos:
Acesso em linha:https://ncbi.nlm.nih.gov/pmc/articles/PMC6676522/
https://ncbi.nlm.nih.gov/pubmed/31370794
https://ncbi.nlm.nih.govhttp://dx.doi.org/10.1186/s12873-019-0254-1
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